Returns & Exchanges

At Evobike, we want you to be fully satisfied with your gear, which is why we offer a 30-day return window for all unused products in their original packaging. Whether it is a fitment issue or a change of heart, our goal is to get you back on the road as quickly as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original box, ensuring all tags are attached and any technical components are properly cushioned.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our technicians inspect your return for quality assurance, we will process your refund or exchange within 5-7 business days.